How Will My Order Be Delivered?
We will ship your order using the fastest, safest, and most reliable method possible. We will select the appropriate dispatch method and carrier when you order. It is not possible to choose a carrier or dispatch method.
Our goal is to deliver orders within 7 to 28 working days from when the item arrives to us (with the exception of additional agreements or if you exercise your right to cancel the contract before delivery is arranged).
Inspired Kollektions stock products from different suppliers and manufacturers this can unfortunately make lead times for items vary. Items such as Sofa’s if in stock can take up to 4 weeks whereas Bespoke Made to Order items can take up to 12 weeks. Please contact us via email on email@example.com or call our showroom on 0121 448 1900 to discuss timescales for particular items prior to placing an order, especially if your order is required by a certain date.
Delivery for mainland UK is FREE on orders over £250.00 with some exceptions.
Certain extended areas in the UK may have an additional surcharge.
Orders for delivery to Scotland in the following post code areas:
AB,BT,CA,CF,DD,DG,EH,EX,FK,G,GY,HS,IM,IV,JE,KA,KW,KY,LD,LL,ML,NE,NP,PA,PH,PL,SA,SY,TD,TQ,TR and ZE might incur a surcharge. Please place your order and we will contact you to discuss delivery.
Orders Under £250.00 –
Pricing structure – (UK Mainland):
- £5.99 – Delivery Charge for a basket value up to £39.99.
- £7.99 – Delivery Charge for a basket value between £40.00 & £69.99.
- £9.99 – Delivery Charge for a basket value between £70.00 & £99.99.
- £14.99 – Delivery Charge for a basket value between £100.00 & £199.99.
- £19.99 – Delivery Charge for a basket value between £200.00 & £249.99.
- £0.00 – Delivery Charge for a basket value over £250.00.
Please see below for further carrier information.
Small Parcel Delivery
Most products are delivered by parcel couriers, such as Parcel Force,DPD ,UPS and Interlink. Upon dispatch, we will notify you via email and/or text with the estimated day of delivery and tracking number.
Some larger items will be delivered by specialist couriers. Upon dispatch we will email and/or text you with detailed delivery instructions and an estimated delivery date. We will provide a tracking number so that you can track your package(s).
The largest items will be handled by a two-person delivery team. As Standard we will deliver your items to the ground floor of your property and will place the item inside your property. We ask then that you have 15mins to check over your item and sign for the delivery this is important as this means you have accepted the delivery condition of the item and we will not be held responsible after our drivers have left for the item. We do ask that our customers double check measurements of where furniture will be placed as we are unable to refund furniture or return furniture as a result of the item not fitting.
When Will My Order Arrive?
Delivery will differ dependant on the size and nature of the item. After order placement, we will reconfirm those estimated dispatch and delivery dates on our order confirmation via email.
Upon dispatch we will send you a tracking number to track your package to your delivery point as well as update you with a more accurate delivery date.
Delivery Times For Stock Items
- Small Items Under £100 take 7-28 Days
- One Man Larger Items take 7-28 Days
- Larger Items that require a 2 Man Delivery take 7-28 Days
- Made to order items 7-28 Days.
Bespoke Furniture Delivery Times – On all made to order bespoke Sofas, Dining Chairs & Beds we give a lead time of 4-12 weeks. When we have received an accurate lead time from our supplier we will keep you updated via a phone call or email whichever is your preference.
UK Extended Area Dispatch Fees (excluding Northern Ireland)
For large items based on dimensions and or weight we use specialist couriers to ensure safe handling. If your delivery address and items purchased falls into this category the following surcharges will apply per order.
Please feel free to call us before placing your order if you live in the UK Extended areas.
One Man Delivery charges are between £5.00 to £45.00
Two Man Delivery Charges £45.00